Terms and Conditions

Effective Date: April 2025 

Acceptance of Terms
By accessing or using the services of WomenShelter Long Beach, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services. 

Message Description
By providing your phone number, you agree to receive informational and service-related messages from WomenShelter Long Beach. These messages may include appointment reminders, care updates, support resources, and other communications related to our services. 

Message Frequency
The number of messages you receive will vary based on your interaction with WomenShelter Long Beach. Typically, you may receive up to 4-5 messages per month. 

Data Rates Notice
Message and data rates may apply based on your mobile carrier’s plan. WomenShelter Long Beach is not responsible for any charges incurred due to message delivery. 

Organization Name
These messages are sent by WomenShelter Long Beach, provider of safe housing and supportive services including an emergency shelter, 24-hour crisis hotline, counseling, social services support, and legal and health advocacy. 

SMS Registration Information
To stop receiving messages from WomenShelter Long Beach, you may reply “STOP” at any time. Once you send “STOP,” you will no longer receive messages unless you re-enroll. For help, reply ”HELP” or contact our support team at (562) 437-7233. 

Privacy Policy
Your privacy is important to us. Any information collected through our messaging services will be handled in accordance with our Privacy Policy, which can be accessed at https://www.womenshelterlb.org/about-us/privacy-policy 

Limitation of Liability
WomenShelter Long Beach is not responsible for any delays or failures in the delivery of messages, technical issues, or inaccuracies in the information provided. 

Changes to Terms
WomenShelter Long Beach reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of the revised terms. 

Contact Information
For any questions regarding these Terms and Conditions, please contact us at (562) 437-7233. 

By providing your phone number and opting into our messaging services, you acknowledge and agree to these Terms and Conditions. For more information, please refer to our Privacy Policy or contact us directly.