Employment

WomenShelter of Long Beach is dedicated to ending the cycle of domestic violence through compassionate intervention, education, and personal empowerment. WomenShelter is an Equal Opportunity Employer, and every person meeting the qualifications of the position is encouraged to apply.

WomenShelter of Long Beach prohibits discrimination on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, and marital or family status in all of its programs, activities, and employment practices.

Current Openings

Client Advocate

Position: Client Advocate
Reports To: Director of Adult Programs
FLSA Status: Full-time; Non-exempt

Summary:
The Client Advocate provides comprehensive case management services to adult clients at WSLB’s Domestic Violence Resource center. Case management includes a wide-range of victim/survivor services, including crisis intervention, individual peer counseling, goal setting, social service advocacy, intervention education, and more. As a direct client service staff member, those in this position are required to adhere to WSLB’s client service policies and procedures, which follows a trauma-informed model of care. Compassion and a strong work ethic to provide support to victims of domestic violence and their children is required. Group facilitation is a required skill as the Client Advocate is responsible for conducting WSLB’s DV and or Life Skills, Parenting Skills, Self-Esteem Skills support group at least twice a week. This position involves the timely submission of reports, accurate maintenance of client data, and entry of agency data. In addition, the Client Advocate is expected to support WSLB’s outreach activities and other events as needed. Regular attendance at staff meetings, trainings, and other internal/external office meetings is required.

Responsibilities:

Conduct client/family intakes, complete needs assessments, create safety plans, and complete departures for clients/families.
Ensure completion and accuracy of CalWORKs, TAY, and any other grant related paperwork and review files for completeness and accuracy for audits.
Serve as a liaison between the clients/families and DCFS social workers, DPSS eligibility workers, and any other service provider or public service agency
Know, understand, and observe mandated reporting requirements and file reports with the appropriate authorities as required by law.
Conduct weekly peer counseling groups and orientation
Prepare topic material in advance to effectively facilitate meetings
Provide courtesy calls to clients to ensure appointments are being met according to schedule
Refer clients to other agencies for further assistance, based on their immediate needs
Translate literature from English to Spanish, and provide interpretation as required

Requirements

High School Diploma required;
Bachelor’s Degree in Human Services, Social Work, or related field preferred
Bilingual in Spanish and English
Strong written and verbal communication skills
Must demonstrate informed sensitivity to the issue and experience of domestic abuse and the ability to respond effectively to people in crisis
Ability to maintain confidentiality

Please send resume and cover letter to Amy Micheo, WSLB HR Coordinator at amicheo@womenshelterlb.org

Click Here to Download Job Posting

The WomenShelter of Long Beach is an Equal Opportunity Employer and is committed to fostering diversity within its staff.
Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual
orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical
condition, age, marital status, or veteran status. Revised Date: 09/17/2019

On-Call Client Advocate

Job Description: On-Call Client Advocate
Reports To: Shelter Director
FLSA Status: On-Call, Non-Exempt
Ability to work non-traditional hours

Summary
The On Call Client Advocate acts as a substitute for WSLB Client Advocates who call in sick, take vacation or holiday time off. They are responsible for providing support to the clients residing at the shelter as necessary during a variety of shifts including weekends, graveyard shifts, holidays and other hours as needed. The On-Call Client Advocate will primarily be responsible for providing crisis intervention, counseling, referrals, support services and advocacy to victims of domestic violence in a confidential and safe environment.

Responsibilities (Other duties may be assigned)

Provide crisis intervention, information and referrals to individuals calling the 24-hour hotline
Complete telephone intakes for individuals seeking access to the Emergency Shelter; assess and make determinations for appropriate criteria for admission into Shelter
Provide crisis intervention and conflict resolution to residents as needed
Engage clients and support the needs of clients in the shelter while maintaining shelter policies and procedures
Assist all clients being admitted or discharged from the program
Facilitate groups for adults/children
Responsible for maintaining statistical information (phone longs, client files, etc.)
Monitor adherence of shelter policies and procedures by clients, volunteers and visitors, including safety matters pertaining to the adult and children residing in the shelter
Responsible for overall shelter security and client safety during shifts
Provide support to all other program staff as needed
Assist with performing routine chores and cleaning tasks assigned to ensure the safety and cleanliness of the shelter.
Additional responsibilities on an as-needed basis

Requirements

Minimum of 1 year Domestic Violence case management experience
Knowledge and experience in CalWORKs, counseling, advocacy, and case management
Bilingual in Spanish
Valid CA driver’s license; valid auto insurance
40 hour DV Training Certificate; or to be completed within 3 months of beginning employment

Skills Required

Strong written and verbal communication skills
Must demonstrate informed sensitivity to the issue and experience of domestic abuse and the ability to respond effectively to people in crisis
Ability to maintain confidentiality

Please send resume and cover letter to Amy Micheo, HR Coordinator at amicheo@womenshelterlb.org

Click Here to Download Job Posting